HR Manager (International Operations & Client Services)

Octagon Professionals
Octagon Professionals

People & HR, Operations, Customer Service

Posted on Aug 20, 2026

Overview:

We are looking for an HR Manager to lead HR operations, international mobility support, and a team of HR professionals. In this role, you will be the primary HR point of contact for a portfolio of key clients. You will oversee the full employee lifecycle, from onboarding to offboarding, and support HR operations across our entities in Italy, France, Germany, and the United Kingdom. You will also lead and develop a team of four HR professionals.

Octagon Professionals International is an international HR and workforce solutions company based in The Hague. We support organisations across Europe with Recruitment, Employer of Record (EOR), Payrolling and HR services, helping clients build and manage international workforces.

This role combines HR operations, international mobility, compliance, client management, and team leadership. Together, these responsibilities support an efficient and compliant HR service across multiple countries and client organisations.

Role Responsibilities:

HR Operations & Employee Lifecycle

  • Oversee end-to-end onboarding and offboarding processes
  • Prepare and maintain employment contracts, contract amendments and HR records, including salary changes, promotions and transfers
  • Check compliance with company policies, local labour legislation and internal processes, working with legal advisors on employee relations and labour law matters

Client & Stakeholder Management

  • Act as primary HR point of contact for key accounts including ESA and Huawei, advising on HR administration, employment processes and workforce matters
  • Coordinate and deliver HR projects for clients
  • Drive process improvements to increase efficiency and service quality

International Mobility & Multi-Country Support

  • Manage visa applications, work permits and 30% ruling applications
  • Provide HR operational support to entities in Italy, France, Germany and the United Kingdom
  • Maintain alignment of HR practices and compliance across jurisdictions

Team Leadership & Reporting

  • Lead, coach and develop a team of four HR professionals, managing workload distribution, performance and service delivery
  • Oversee time registration and prepare HR reports and management updates

Essential Skills & Experience

  • Bachelor's degree in Human Resources, Finance, Business Administration, Law or a related field
  • Minimum 5 years of experience in HR Operations, HR Shared Services or HR Management
  • Strong knowledge of Dutch employment law, HR administration and employee lifecycle processes
  • Experience with immigration processes, visas and 30% ruling applications
  • Experience supporting international HR operations across multiple countries
  • Excellent communication and stakeholder management skills, with a track record in client-facing roles
  • Strong organisational and project management skills, able to manage multiple priorities in a fast-paced international environment

Desirable Skills & Experience

  • People management experience
  • Additional European language(s)
  • Experience within a shared services or consultancy environment
  • Proactive, solution-oriented and customer-focused mindset

Reporting Line

  • Reports to: Head of HR / Director Shared Services
  • Direct reports: 4 HR team members

Package

  • Full-time position based in The Hague
  • Collaborative international working environment that values integrity, ownership and autonomy
  • Competitive salary based on experience
  • Pension scheme
  • Opportunities for personal and professional development

Ready for this new challenge? Apply now.

Octagon Professionals International is a full-service recruitment and HR services firm with nearly 40 years of experience in the European and international market. Our large network of professionals across multiple functional areas, and multi-national team provide flexible solutions customised to individual client needs.

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